Frequently asked

Answers across everything we do.

Rentals, sales, service, tenders and yacht support. Not here? Ask us on WhatsApp or by phone on +1 754 300 1964.

Pick a topic.

Rentals

How does a rental work?

Send the request with the yacht, the dates and what you would like on board. We confirm availability and a plan, deliver everything charged and checked before the guests arrive, and collect it at the end.

Do you deliver to a yacht at anchor?

Yes. Delivery to the yacht at anchor is normal for charter rentals. We coordinate launch and recovery with the captain.

Where do you deliver rentals?

Miami, Fort Lauderdale, Palm Beach and the rest of South Florida, the Bahamas, the Caribbean and charter destinations worldwide.

Who sets the toys up?

Everything arrives charged and ready. Rigging and breakdown on board is an optional add-on, and we brief the crew on launch, recovery and charging.

Can I rent a Seabreacher?

The Seabreacher is not currently available through Aqua Flight. SEABOBs, E-Foils, electric surfboards and PWCs are the closest thrills we can put on board.

Sales

Do you ship internationally?

Yes. We ship from Fort Lauderdale across the US and worldwide, to a home, a dock or a yacht.

Can you get something that is not listed?

Usually, yes. Send a photo, a link or a part number. Not listed is not the same as not available.

Can lithium batteries be shipped?

Yes, within the rules. Where air freight rules apply, batteries travel by road or sea.

Do you offer trade or fleet pricing?

Ask us. Management companies, charter operators, shipyards and dealers can talk to us about fleet and trade terms.

Service

Do I need a yacht to use your service?

No. We service water toys, PWCs, tenders and boats for everyone, whether or not we sold the equipment.

How is service priced?

Every job is quoted. Routine work can be priced from a description; bigger jobs get a diagnostic first and a written estimate to approve.

Do you pick up and deliver?

Yes, around South Florida, and we arrange shipping for equipment coming from further away.

Tenders

Which tender is right for my yacht?

It depends on the garage, the crane or davit, how many guests it carries and how it is used. Send us those and we shortlist tenders that fit.

Which tender engines do you service?

Yamaha, Suzuki and Mercury outboards, inboard engines and jet drives, plus the systems around them.

Build-out

When should we bring Aqua Flight into a new build?

As early as possible, while the garage and electrical design are still open.

Do you work for the owner or the shipyard?

Either: the owner, the project manager, the yard or the refit yard.

Readiness

What is the Readiness Program?

An annual readiness and certification program for yacht toys: inventory, condition and battery assessments, crew training, digital records and an Aqua Flight Readiness Certificate, renewed every year.

Can the report be shared with insurers and brokers?

Yes. It is written to be handed to the captain, the management company, the broker and the insurers.

Logistics

Can you deliver to the next port on the itinerary?

Yes. We deliver to the dock, the anchorage, the shipyard or the next port, coordinated with the captain.

Do you handle customs paperwork?

We prepare the commercial paperwork and coordinate clearance with brokers and agents at the destination.

Provisioning

What format should a provisioning list be in?

Whatever you already use: a spreadsheet, a PDF preference sheet, a photo or a WhatsApp message.

Do you deliver provisions outside South Florida?

Yes, coordinated to the Bahamas, the Caribbean, the Mediterranean and other charter destinations.

Need it before departure?